confidentiality policy

Rights of access and modifications The law "Informatique et Libertés" of 06.01.1978 gives you the right to access, rectify and delete the personal data that you communicate to us. If you wish to exercise this right, let us know by mail, specifying your surname, first name and address. To exercise your right, you can also contact us

The new European regulation relating to the protection and processing of personal data RGPD (General Data Protection Regulation) rectified on 05/23/2018, allows users to better control the use made of their personal data. We guarantee that Couleur Pigments makes every effort to protect and only use your personal data for the purpose of meeting your needs, and confirm that in no case Couleur Pigments will allow itself to publish, transfer, exchange, assign or sell your personal data.

color pigments is responsible for your personal data

What are personal data?

Personal data is information which relates to an identified or identifiable natural person, such as your name, e-mail address, telephone number, postal address or the IP address of your computer.

What personal data is processed?

Data you have entered If you fill in registration fields and give us your consent, we process the personal data you have provided to us. Automatically saved data In order to provide you with the information you need on our website, we also process the following data:

- The address of the page you are visiting on our website;

-The address of the website from which you arrive on ours;

- The date and time of your visit;

- The properties of your device, in particular the operating system, the browser used and the size of your browser window;

- The IP address of your device;

- Identification numbers that we store on your device.

With this identification number, we can recognize your device on the website. Technically, these identification numbers are stored in cookies.

When do we process your data?

Conclusion of contracts We process your personal data when you create your personal user account, when you order products through our website or when you subscribe to our newsletter. Operation of the website On the other hand, we process your personal data in order to be able to offer you the best products, offers and content adapted to your needs on, and to make your visit to our site as informative and pleasant as possible. Purpose of data processing Colour-pigments secure customer account To make purchases in our online store, you must create a personal user account. You can store your personal information in this account, it makes it easier for you to shop in our online store. To create a personal user account, we need a first name, last name, address and telephone number. Additionally, users must provide their email address and a password of their choice. The e-mail address provided by users also serves as access data to the user account. After successful registration, the user automatically receives a confirmation by e-mail. In this way, the user concludes the contract (registers) for the provision of the user account with us. Furthermore, users can store their personal data in their user account and thus make purchases in the online store. The information can be updated at any time in the personal area of the user account ("My Account"). Of course, the user can terminate his contract (unsubscribe) at any time and without giving reasons. The easiest way to do this is to send an email to

Newsletter / Newsletter (not currently used)

We offer all users of our site the possibility of receiving newsletters or newsletters. To register, the user can register with his email address on the registration page. The user can revoke his consent at any time and without giving reasons. The easiest way is to click on the "unsubscribe" link, which is in each newsletter. Contact via the contact form

If you send us inquiries using the contact form, we will iterate the information you provide to us, including your contact details, in order to process the request. In the event of further questions, this data will also be stored by us.

Tracking tools for website analysis

We would like to design our websites in the best possible way. That is why we use cookie tools to technically improve our web offers. These cookies allow us to measure the use of our web offers. In particular, we use tracking tools to collect the following information:

- Which links online users click on other websites to reach

- Which of our pages are visited, when, how often, and in what order?

- What information are users looking for on our website?

- What links or offers do users of our website click on?

From this information, we compile statistics that help us understand the following questions:

- Which pages are particularly attractive to users of our website?

- What are the articles that interest our users the most?

- What services should we offer our users?

In particular, we use the automatically collected data mentioned above. The data is only stored under a pseudonym. You can refuse the registration of cookies at any time by modifying the parameters of your browser. Please note, however, that in this case you may not be able to use all functions of this website to their full extent. Use of external service providers For the operation of our website, we use external service providers for data processing (eg carriers, postal software). Where applicable, these service providers also process personal data. Service providers are carefully selected and checked by us. They process data exclusively on our instructions and are also bound by this data protection declaration. Storage period Personal data will only be retained for as long as necessary to fulfill the purposes stated here or as required by law. Your rights You have the following rights vis-à-vis us with regard to the personal data concerning you:

- Right to information;

- Right of rectification or deletion;

- Right to restriction of processing;

- Right to data portability.

If you have general questions or suggestions regarding data protection, please contact our data protection officer by e-mail at